We get busy building ladders, never determining if it's the right wall
Choose the wall before you build the ladder
Nothing is worse than reaching the top of the ladder and finding it leaned against the wrong wall. After Challenger, NASA overhauled its rules and procedures. A tall ladder, beautifully engineered. But the wall it had to climb was its own culture, and the covert pressures that let known risks get waved through. That wall went unclimbed. Seventeen years later the same dynamics took Columbia and her crew.
Give AI a question and it will answer with extraordinary power. What it can't do is tell you whether you asked the right one. Choosing the question isn't pattern-matching the past; it's a judgment about purpose, about which of a thousand possible problems deserves the years you're about to spend. Ask the wrong question well and AI will help you fail beautifully, and fast.
Systemic intelligence, or SysQ, is the discipline of finding the right wall first. Choose the wall, then build the ladder. AI can help enormously with the second. The first one is ours to own, and the paper closes with how that capacity actually gets built.
Who this is for
Leaders deciding where AI belongs in the work, and where it doesn't
Consultants and OD practitioners whose clients keep reverting to old patterns
Foundation and agency people funding or steering work inside a genuine mess
Anyone with the nagging sense that their organization is measuring the wrong thing very well
Reading about systemic intelligence won't build it
That's the catch in the paper, and I'd rather say it out loud than sell around it. SysQ gets built the way any real capacity gets built: by struggling against the limits of your own mental models, out loud, on problems that push back. Causal-loop mapping helps. Stock-and-flow mapping helps more. Simulation helps most, because you can't argue your way out of a well-formulated model. It simply runs, and shows you where your understanding was thin. That discomfort is the exercise. Resistance training for the mind.
The Orbital Shift Lab is where that practice happens, alongside people who carry real responsibility and real frustration over a system that ought to be performing better.
Weekly Systems Clinic — a member brings something that's stuck, and the group works out what structure is producing it, where the loops are, and what would actually move it
Five capacities, taught as skills — systemic intelligence, conversational capacity, adaptive leadership, improvisational leadership, and collaboration, built on your real work rather than on case studies
Replays that stay — every teardown stays in the library, so your pattern recognition compounds session over session
Serious peers — practitioners moving systems from the inside, not diagnosing them from 30,000 feet
Come with something that's stuck. That's the price of admission, and the whole point.