I started seeing thermal throttling at 65 degrees on the GPU, compared to 86 in Performance. This is strange, because full speed isn't actually giving us full speed, while it does for the first few seconds then it slows down. The Area-51m's results were recorded with overclocking off, and thermal mode set to Balanced in the Alienware Command Center. The visually striking Alienware Aurora R10 can be configured in a variety of ways, but our Ryzen 9 3950X-equipped model is a performance monster. So just how hot does it run and does this cause any problems? Dear Community/Dell Staff, I bought a new 15 R4 this week with the GTX 1070 and so far I'm quite happy with the general performance (apart from no Tobii and Windows Hello which was advertised! The GPU wattage was interesting, despite running with a 90 watt limit in full speed mode it would actually boost to 100 watts in balanced and performance modes, which is why we have those mid 90 averages. As we began talking to these owners, we realized that many report overheating problems. I've tested Shadow of the Tomb Raider with the highest setting preset using the games benchmark tool. ADVANCED ALIENWARE CRYO-TECH. We are still looking for the purchaser of an Area 51m17 R1 laptop that has the original materials that came in the box with the laptop. Dell launched the Alienware Area 51m R1 gaming laptop in January of 2019. Yes, it can get hot, however this seems to be down to the higher power limits that are configured. The earliest reports we have found of overheating go back to 2008. For systems supporting Alienware Command Center version 5.0 and higher you will find the thermal controls under the Fusion tab. Area around power button became almost untouchable. Our latest thermal technology, Advanced Alienware Cryo-Tech, is an engineering approach where an Alienware system’s gaming performance is never compromised by means of electrical and mechanical methods while maintaining system stability during the highest performance states. Alienware CC settings are: Overclock 1 Performance Thermal High Performance Power On stress tests (AIDA64) the CPU doesn't go over 85c after 20 mins and GPU 71c with no throttling. Cool mode didn't see too much difference. Do note that, the laptop comes with … Let's actually see how games perform with these different settings. Gaming was tested with Watchdogs 2 as I find it to use a good combination of processor and graphics. With the stress tests going in quiet mode it's still on the quieter side. Dell launched the Alienware Area 51m R1 gaming laptop in January of 2019. Add a no-compromises build, customizable RGB lighting, overclocking and some excellent thermal cooling and you have a hell of a laptop. I'm guessing because the processor has its power limit capped here more power is allowed to be assigned to the GPU instead. Dell's Alienware division positions its ... 20 threads that runs up to 5.3GHz with thermal velocity boost. The way to change this is apparently in the Alienware Command Center Fusion tab under thermal settings. The CPU would run up to a hundred degrees Celsius, however I'm showing average temperatures here as it would throttled back down a bit once a hundred was hit, making 99 the highest reported average. For well over a decade, Dell’s Alienware Area 51 gaming systems have been plagued by reports of overheating. The Alienware m15 packs a big, 90Wh battery, and it shows in its battery performance. Alienware m15 R2 - How Does It Perform In Games? !, no 11 hours of battery life, only 3-4 and many issues with the control center). The Alienware 15 R4 is a phenomenal machine with productivity and gaming performance that’s without fault. Coming to thermal performance, if you play games with the quieter fan modes selected, you'll observe some thermal throttling. ... During our gaming sessions this machine stood up well in terms of thermal performance. Despite its size and status as a gaming laptop, it lasts long enough for some decent productivity. Dell is introducing the Alienware Command Center, so you don’t have to be a hardware genius to tweak your system for gaming. Shrinking high-end components into a chassis that’s almost half the size of its predecessor while maintaining comparable running temperatures is proof of the innovative engineering that’s been applied to this laptop. This explains the higher temperatures earlier. There seems to be a common theme here… one that certainly warrants more investigation. The Alienware Aurora R11 is an absolute powerhouse when outfitted with a 10th Gen Core i9 and RTX 3090, but that performance makes the system loud, and it could use more fans. Plus, both laptops are some of the lightest 17-inch laptops in Alienware’s lineup at 6.6 and 5.7 pounds. There are also a couple of overclocking modes 1 and 2 which overclock the GPU by these amounts. Take a listen to the fan noise on this Alienware Area-51m. Full speed mode sets PL1 to 80 watts, so basically thermal throttling will become the limit by design whereas we will power them at throttling prior to this. Asset Protection Blog (Jeff Andrews Esq. Alienware has achieved this monumental weight loss without any obvious compromise to performance or, even more critically, thermal dissipation. Alienware Area-51m with 360Hz panel for on-the-go gameplay. Many other laptops will just cap the process of wattage to 45 watts and call it a day. I have the same laptop but I got the lower version of it( i7 8750H with a GTX 1070 ) I was able to under clock it till -0.150 it runs cooler now i.e Max temp of 79-84 ish but it runs good only on my performance mode but when I put in the balanced options in the commend center it goes in to the power thermal … “I have a 1 year old m15 r1 but had the same overheating problems. In CPU only workloads like Cinebench it was fine, but when combining CPU and GPU load together the CPU would throttle back a fair bit once it hit the hundred degree mark. At idle in quiet mode it was completely silent. These machines cost thousands of dollars but many gamers were attracted to Alienware’s top performance and the promise of what Dell called “unprecedented upgradability.” Dell’s advertisements suggested its core components – the CPU and the GPU – were fully upgradable. Alienware m15 R2 - Thin & Powerful, But at What Cost? No! Coal was a little louder, balanced and performance were a little louder still though about the same as each other. This means higher performance is available, but at the expense of thermals, it's a trade-off, but there is also the option of running a lower performance mode if you want to stay cooler. No GPU thermal throttling was same during any of this testing. This is because of the power limits. So, faster band speed undervolting or using a cooling pad should help with that, and as we've seen using these techniques could give us fair improvements. Filed Under: Active Investigations, Dangerous Drugs - Defective Products, (Don’t see what you are looking for? Depending on where you live, Dell may be liable for a breach of warranty and breach of warranty of fitness for a particular purpose (lawyer speak for the concept that the laptops do not perform as advertised). Alienware Area 51m GPU Performance. I thought the higher GPU power limit seen in performance mode might have given it an edge, but nope, full speed did better. First It Was False Promises of “Unprecedented Upgradability”, Now Its Performance Issues and Overheating – Alienware Area 51 Investigation Expanded. Here you can select your Thermal profile. Playing more CPU intensive games like Watchdogs 2 worked alright in quiet mode too. To keep things standard and fair, we’re using the in-game benchmark, and we’re going to show you the differences between choosing different profiles using the Alienware Command Centre. There are different factors which will vary results, primarily the temperature of the room you're running in, application of thermal paste and even the specific hardware, which comes down to the Silicon Lottery. This app serves as a central location to launch games, change thermal and audio settings, adjust RGB lighting and see CPU and GPU usage. The lowest quiet mode was the coolest then cool mode was a little warmer. However, in full speed mode the m15 is able to push beyond this. The Alienware m15 R2 is a thinner machine with some powerful hardware inside. The Alienware m17 tops our performance charts in gaming and straight Cinebench R15 CPU testing, but only manages to outperform the full-fat RTX 2070 by a small margin in gaming. To counter this, I have to always keep the Air Conditioner in my room running…, “I’ve attached a screenshot showing CPU temperatures soaring well above 90 degree C even when the load is not that high.”, “I bought mine a year ago and have the same problem for a long time… Still, it often ends with a throttling and sometimes with a blue screen of death and/or simple system shutdown even with all fans on. ). Alienware m17 R2 (Image credit: Future). Could feel the heat through the AWSD keys. If mobility is important, while keeping the same powerful desktop performance, then look no further than the new Alienware Area-51m. And it gets really hot.”. Addus HomeCare promotes itself as one of the … Read More, “The Reigning King of Qui Tam (whistleblower) Actions in the United States”, Covert Ops in the War Against the C-Suite Mafia, Active Defective Product and Dangerous Drug Investigations, Monsanto Roundup Cancer Claims Information, Haynes Kendall & Independent Financial Group – Investigation, Alienware Area 51m Expands to Overheating and Performance Claims, Dell Alienware Area 51 Class Action Investigation. For all the gaming benchmarks we showed, we used the High Performance profile for power, and Performance for the thermals. That said, we can put exact numbers on the thermal and acoustic performance … It gets so hot that I cannot keep my hand there for more than a few minutes. Today we believe that the performance of these top end machines aren’t as advertised, that many machines overheat or burn up and that the promised upgrades have never materialized. This time around, the Alienware m15 R3 makes the leap to Intel's latest high performance mobile silicon, with three different 10th generation Core "Comet Lake-H" … Advanced thermal technology Alienware cryo-tech V3 0 optimizes component cooling which maximizes overall performance and keeps your laptop cool to the touch Game longer than ever a lithium Ion 76Whr battery delivers longer uninterrupted game play without a charge thanks to an exceptional life span Based on our Legend industrial design, the Area-51m stands apart as one of the most powerful gaming laptops in … Also has oxidized fingerprints on the heat sink copper directly over the chip contact areas…”. laptop alienware alienware m15 r2 testing thermal review nvidia. Let's take a look at a CPU early workload with the GPU idle. Can My Mortgage Company Charge Online or Pay by Phone Fees? But also on the palm rest area on for the left hand which you would normally use to access the WASD keys (as a gamer). But that seems to be in between the keys as the keys themselves felt okay. As for the external temperatures, where you actually be putting your hands, at idle it was in the mid 30s in the center, but warmer up the back. Presently we intend to bring Alienware class actions in those jurisdictions where state unfair and deceptive trade practices laws permit. We can see cool and quiet cap the processor - 25 watts while balanced and performance seemed to run at 33.75 watts. i7-10750H + RTX 2070 Gaming Benchmarks - MSI GP75 10SFK Tested In 20 Games. “have been crippled by Dell to reduce performance of the machine and lock the thermal limit at 75 celsius which causes most if not all current gaming software to stutter and slow down when the laptop temp reaches 75 as the thermal controls lower the speed of the GPU from 1700 down to 300 in attempt to lower the heat. ), Preferred method of contact (email or phone), Please describe any conversations or correspondence you may have had with Dell regarding upgrades, refunds, overheating, performance or warranty issues, Whether you purchased online from Dell.com, by phone from Dell or from a third party (Best Buy, Amazon, etc. It appears that many users are forced to choose between slow performance or machines the “blue screen of death.”. The GPU speeds don't change much while in distress test, however they progressively improve more when actually playing this game. This is just a small sample of the cases we accept. Considering that the m15 R2 is around 2 cm. The CPU clock speeds are basically the same in cooling quite modes then again it balanced and performance modes. If you want to know what folks are saying, look no further than Dell’s community forum: “I’ve been using the Alienware Area-51m for a long time now and feel it heats up way past normal. With the stress tests running in quiet mode it gets to around 50 in the center. In May we launched an investigation to Dell’s failure to deliver on the R1’s promise of “unprecedented upgradability.” Dozens of owners have contacted us to complain how they were unable to upgrade the core components of these devices, the CPU and GPU. Sadly, the gaming industry has had a long tradition of taking advantage of consumers by advertising and selling products that don’t do what the sellers claim they can do. However, the underbolt was able to reduce temperatures a little, and this is because less power was needed to hit full speed. CPU temps during gaming were 100 degrees without fail. It has Alienware Cryo-Tech cooling technology to increase airflow and boost performance. Let me know what you thought about the thermals from the Alienware m15 R2 gaming laptop down in the comments. Addus HomeCare Fraud Investigation – Were You Denied Proper Pay? These are fairly big swings that will affect clock speed and thereby performance. For more information about the upgradability items, visit our Dell Alienware Area 51 Class Action information page. It was running in the mid 90 degree range, but this is simply due to the high power limits that are possible in CPU early workloads. And if the reports we are hearing are correct, Dell simply throttled back the performance of their top of the line Area 51m R1 laptops instead of fixing the problem. Does it matter which thermal paste you ... which causes air gaps between the microprocessor and the heatsink which reduces the cooling performance. Additionally, performance at lowest setting levels, where the CPU matters more, occasionally dipped back a bit, and I think this is a result of it backing down as the cap gets hit. Fired for Blowing the Whistle on Fraud or Illegal Conduct? Why Courts “Seal” False Claims Act Lawsuits. Specially along the panel adjacent to the power button, which is understandable since the Heat sink lies below. Our Verdict. The Alienware command center software lets you select different performance modes, including quiet, coal, balanced, performance and full speed and these are just fan speeds and power limits. These are the average clock speeds while running the same tests We're able to hit the 4GHz or quarter by boost speed in the game by under vaulting while the stress test is almost capable of full speed when adding in the cooling pad. As this is a GPU heavy test and our GPU power limit is basically always fairly high regardless of setting mode we're still able to hit 80 FPS even with quiet mode, while under bolting in full performance mode got us a couple of extra frames. The CPU also runs at 3.5ghz constant which allows me to play at 144fps on my m15 r2. However, as this is a review unit that I have to send back I'm not able to change the paste, otherwise the next reviewer will unknowingly report different results due to what I've done. But now, we’re going to focus on just one game, Shadow of the Tomb Raider. Let's find out and see what improvements can be made to thermals and performance. So gaming there was possible for both CPU and GPU demanding titles. On Geekbench 4, the Alienware Area-51m scores 5584 points on single core and 27324 points on multi-core performance. Here are the clock speeds while running Aida64 CPU stress test with all the default options checked.So we could only hit the 4Ghz of core turbo speed with the underbolt in place. Purchasers who relied on these performance and upgradeability claims and on Dell’s advertising campaign may be entitled to significant cash damages. ), Mahany Law Announces Addus HomeCare Wage Theft and Employment Investigation Balanced mode was also pretty similar and performance mode was, again, not too different. Here are some Cinebench results to give you an idea of CPU early performance when the GPU is idle. “At release and for a short time afterwards, some machines were burning up specifically the MOSFITS used were not of sufficient tolerance for the voltages going through them, it APPEARS that instead of fixing the engineering issue or upgrading the poor quality MOSFITS used on the motherboard, Dell appears to have made the questionable decision to lower the performance and consequently the heat generated by locking the thermal limit setting to 75C to avoid more burned units and the cost of repair of every already sold and to be sold Area51m.”. With some gaming laptops costing over $5,000, owners of these defective machine certainly have the right to be upset. Thermals were tested with the 21 degrees Celsius ambient room temperature.Idle results down the bottom were on the warmer side but no real issue with that. Thermal throttling was taking place in balanced mode and above. This is a loaded configuration with the Intel Core i9-9900K, RTX 2080, 64GB RAM, and 2TB SSD. These machines cost thousands of dollars but many gamers were attracted to Alienware’s top performance and the promise of what Dell called “unprecedented upgradability.” When writing us, please let us know the following information: PLEASE NOTE: We need your help! Balanced and performance modes were about the same then enabling full speed boosts the CPU power limit, so the CPU temperature rises as a result, though under bolting and using a cooling pad was able to help here granted more so in the game than the stress test. /u/hu7hydro There is one other thing this one does ... it changes the thermal limits on the GPU (probably the CPU also). We intend to seek damages or an order requiring Dell to replace the R1 laptops with the newer Alienware Area 51m R2 2nd generation machines. thick and is paired with some pretty good specs, I don't think these results are too bad here. Alienware M15 R3 runs hot while gaming. I think this could explain the lower one percent lower result in Battlefield 5, although the average FPS is well up there, due to the 080 Max-Q GPU with good power limit the one percent low seems to suffer and is behind many other machines. Worst-case stress tests were done with the aida64 CPU stress test with CPU only checked and the heaven benchmark at max settings at the same time. You may not be able to overclock or undervolt as much as me, it depends on the chip and its specific power requirements, so you'll have to do some testing to find out what's best for your hardware. This is why we saw thermal throttling with temperatures up to a hundred degrees being hit, which is more than I'd be comfortable with long term, granted these are worst case tests and as we saw improvements could be made. Granted the slowed down speed is still faster than any other mode it can clearly go faster. If you are an owner of one of these devices and have problems due to overheating, problems with the performance of the laptop (not meeting specs) or have been harmed by the inability to upgrade the core CPU and GPU components please contact us online, by email document.getElementById("eeb-688050-146232").innerHTML = eval(decodeURIComponent("%27%62%72%69%61%6e%40%6d%61%68%61%6e%79%6c%61%77%2e%63%6f%6d%27"))*protected email*. Dell’s support team says, “Avoid running Alienware continually for longer time.” That is not a helpful solution for someone paying thousands of dollars for a machine that shouldn’t overheat. Alienware says this m17 R2 is the "thinnest and smallest" gaming notebook the company has ever made. 51M R1 gaming laptop down in the Alienware Area 51 Investigation Expanded are fairly big swings that will affect speed. But at what Cost progressively improve more when actually playing this game notebook the company has ever.. 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